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Nohad Eltayeb filed complaint against Lapalfa on Mar 5, 2024
I ordered two laptop batteries from Lapalfa (HP and Asus) and a few days later I only received one. I have not tried it yet because I am traveling soon to try it on someone else's laptop, so I don't know it it is real or working.
As for the other battery that is missing, I tried calling their customer service number many times, wrote them emails, and even messaged them on WhatsApp. there is no response although the WhatsApp account has clearly seen my message. I am traveling soon and I really need this other battery, but I don't know if I should just lose hope and look somewhere else, obviously I will not get a refund too.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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