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Decathlon Online Shopping - Items Missing Empty Box has been delivered

Diganta Pramanik filed complaint against Decathlon Online Shopping on Oct 8, 2022

I am writing this with much disappointment to inform you about Decathlon Sports India Private Limited’s substandard services. I placed a prepaid order “Oxelo Adult Advanced Inline Skates MF*** Khaki - Size: IN *.* with Complete Safety Kit” from their official e-commerce portal “decathlon.in” on **th September **** at **:** am (Order Number/ID: **********).

It was delivered on **th October ****. When I opened it my product was missing, although I paid for the item. I shared the unboxing video on **th October **** at **:** pm but till now refund has not been initiated. I am very displeased with this incident. I want to get full refund to the original payment method.

So kindly look into the matter.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Decathlon Online Shopping

10

Total Complaints

7

Total Resolved

70.00%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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