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shine summer - Items as placed are not delivered despite taking advance payment

ARDHENDU DUTTA filed complaint against shine summer on Jun 11, 2020

I placed an order no. SS**** for a combo pack of three short sleeves cotton shirts, after seeing their advertisement on social media Facebook, on *rd May, ****and make on the same day through my PAYTM account through payment gateway app PayU Money, the Payment ID is *********, Merchant order ID is **************, surprisingly the Acknowledgement was sent by some Ankit Jain, as the payment was given to Ankit Jain instead of Shine Summer. I think that payment gateway PayU Money is also involved in this forgery because I can't understand why payment was handed over to Ankit Jain.

Till now no supply was effected by Shine Summer or by Ankit Jain. I sent an email on **-**-**** at the address given by the supplier help@shinesummer.in, which was returned undelivered with the remark "Address not found" and the website showing that this shop is unavailable.

I want my money be refunded please help

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

shine summer

14

Total Complaints

6

Total Resolved

42.86%

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