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Lt Col C Ravi Kumar filed complaint against Instamart on Nov 28, 2023
*. Yesterday, I had purchased certain vegetable and groceries items through Swiggy Instamart vide Order No. #*************** dated ** Nov **** for ** Items for Rs ***.**.
*. It is to mentioned that out of the above items, I had purchased * x Premium Guava (Thai) (** Nos) for Rs ***.**. The condition / state of both Guava pieces are rotten / pathetic. Even, the state of Cluster beans are also in the same condition. The present state of Premium Guava (Thai) and Cluster beans are sent herewith for your view.
*. Therefore, you are requested to arrange for someone to take back both these items and raise refund please.
*. Further, you are also requested to issue suitable directions to concerned staff to dispatch items are in good condition to avoid any inconvenience to the customers please.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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