Max hospital saket - Irrelevant Admission

Subject: Grievance Regarding Unjustified Admission and Poor Service

Dear Management,

I am writing to express my concerns about the recent experience I had at Max Hospital Saket.

On *th August, I visited max hospital for a routine consultation due to a fever. Without any test results, the doctor claimed that I might have dengue and insisted on admitting me to the emergency department until the reports were available. I was told that if the dengue test was negative, I would be discharged within ** hours. However, I was admitted without an attendant, and the reports, which were ready by ** PM on *th August, were not communicated to me promptly.

From the beginning, I was very clear that I could not afford a large medical bill as I am a student, and my family is not in town. I have corporate insurance, but I was informed that I could not claim it due to not completing six months at my company. Despite this, I was not informed about my insurance status until **th August.

During my stay, I was not updated about my diagnosis or treatment. On **th August, around ** PM, I requested to be discharged as I was feeling fine and was concerned about incurring unnecessary charges. However, the hospital staff was uncooperative, and I felt that I was being billed without receiving proper treatment or information.

Upon discharge, the nursing and billing staff were unsupportive. As a patient on IVs, I had to navigate the hospital alone, which I found to be highly irresponsible and unprofessional behavior.

I am seeking assistance on how to file a grievance and claim compensation for the distress and inconvenience caused by this experience. I would appreciate your prompt attention to this matter.

Thank you for your understanding and cooperation.

Sincerely,
Maryam Hussain
Contact:- **********