Apple India Private Limited - iPad stopped working within 6 months after warranty

iPad Pro ** inch shut down on its own with minimal use * months after warranty. Hardware issue. Apple Support says device needs to be replaced at exchange cost (Rs.***** - close to original MRP of device at Rs *****).

Apple Support Center representative gaslighted me with imaginary scenarios to pass the blame for poor product design. He said and I quote, "If you keep a banana outside, it'll rot. So such failures can happen. It's normal." This is daylight robbery of Indian consumers.