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Bandana filed complaint against Bsnl Ftth on Sep 16, 2020
I applied for BSNL FTTH connection on **Aug **** and I was told that within * days they will install the connection. After numerous requests , the cable was laid out and again after numerous requests the modem was installed. After ** days, I received sms from bsnl that my connection was activated, however there was no internet connectivity. Finally after ** days, after I received sms that Rs *** has received by bsnl (which I paid on ** Aug **** itself , a total of Rs **** for which no receipt was given to me, an additional amount of **** was paid for the modem again no receipt was provided) , my internet connection worked for * hours, since then it is not working and my calls and requests are unanswered
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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