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Vedantu - Interest charged on interest free EMI

Neha Nautiyal filed complaint against Vedantu on Oct 11, 2022

Vedantu has assured me at the time of enrolling for superreaders course that the EMI option is an interest free EMI option. With this belief in mind i opted for EMI option. After few days i received an sms on behalf of my card that the EMI have been converted at **% interest rate. Thereafter, i contacted vedantu and i was assured that interest wont be charged in the billing. However, in my credit card monthly billing cycle i have been charged **% interest. I have been following up with vedantu continuously on this matter since more than * months however, the issue has not be resolved yet.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Vedantu

21

Total Complaints

13

Total Resolved

61.90%

Consumer Satisfaction

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