Gati Safe Cargo Movers, Padiyanallur Redhills Chennai - Insurance money not refunded as they promised to return

On **/**/** I transported my * bikes from Chennai to mysore. The company told just **** for transportation but when they came home to take the vehicle I was told to pay insurance money of **** which they will return when I get the vehicle back in Mysore. When I received the vehicle on **th in Mysore I was informed that the money will be deposited in my account but it's been * months now the lady
(Praveena)who is claiming that she is the owner is just dragging the days and not sending the money now she is telling that you can go and file an FIR and that she is not having money.