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Kaustubh filed complaint against Gomechanic Car Service on Nov 3, 2021
So i booked a comprehensive service with go mechanic with an upgrade to W** synthetic oil ehich costed *k extra as i have a vw passat which required synthetic high pwrformance oil. I knew all the mechanics make a lot of money from using low quality parts so i opted for wait and take the car service.The mechanic went out to bring some filters needed for the car and so I went out to get a bottle of water.I was back after merely **-**sec and till then the other mechanic was filling the oil from a can which had a sticker or w** synthetic oil.Gomechanic executive was clicking the photo while the oil was getting filled for a proof.The oil level was a little low and the mechanic when inside again to bring some oil when i noticed that he was literally using oil from a barrel of castrol oil.Go mechanic charged me *k extra over the regular service for the oil uograde and the gomechanic executive with the mechanic were fooling all of the customers.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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