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Gaurav Mukherjee filed complaint against Happy Easy Go on Sep 5, 2021
I had booked an Air Asia flight from HEG ( Happy easy Go) on *rd July. The flight was for **th July. I paid **** for this booking. On the same day, Air Asia cancelled my booking with full refund. Now according to HEG policy they deduct *** rs. convenience fees, so should have refunded me **** back.
But on **th july I received a refund of only ***rs. I have raised a dispute on this at Happy easy go several times and every-time they keep saying that they are checking with Air Asia for this request. I spoke with Air asia customer team and they happily shared me the refund acknowledgment the very next day and denied any communication from Happy easy go.
Since Then I have shared the refund acknowledgment with HEG but all they do is say that they are awaiting transaction ID.
Please help me get my money back from these cheats.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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