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Prabodh Kurle filed complaint against Kotak bank limited on May 12, 2022
I contacted Kotak Bank today to understand benefits of my policy where I am not getting market standard benefits. Also, the cancellation is costing me approximately **% of what I have paid. Over an above for cancellation I need to visit a Branch and cannot be done over the phone or online. The person at the contact center could not transfer the call to a supervisor stating no supervisor is available and said I will get a call. I said I am ready to wait to that they said they will take time. After long hold they said I will get a call which I agreed too. Whilst I was on work call, I received a call which I could answer and I received a message post that, that my query is resolved. This is a serious sham. Call Reference Reference number: ********
Compliant Reference: ********
Agent Name: Suchita Patil
Assistant Manager Name: Michael Nadar
Manager Name: Gazala Parveen
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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