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The Case Factory India - Improper fitting of a Phone case

Abishekk filed complaint against The Case Factory India on Dec 8, 2025

Hi! I am Abishekk, On ** nov I placed an order for * phone cases in the case factory.in website and got delivered by * December in which one of the cases didn't even fit into mobile where the model I asked and they sent were mismatched , and I have also sent a mail to teamcasingmumbai@gmail.com, thecasefactoryindia@gmail.com
And also tried to connect through Instagram but no response till now. And since they have only * day return policy and it's my *nd day today.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

The Case Factory India

22

Total Complaints

11

Total Resolved

50.00%

Consumer Satisfaction

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