yogendra nath reddy filed complaint against The Case Factory India on Nov 10, 2025
I placed an order on The Case Factory India website and successfully completed the payment.
However, after the payment was made:
• No order was created or shown in my account.
• I did not receive any order confirmation email or tracking information.
• I have made several attempts to contact the company via the provided mail address (thecasefactoryindia@gmail.com), but I have received no response.

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I am raising a complaint on The case factory India and on Slimify for not delivring products to me and responding to the customer , *.Slimify I have orderd * cases from them on */**/**** for *** *.The Case Facotr...
I place order on ** August and the conformation e mail was there but its been * month there is no update on the parcal and no tracking id was given and no package is deliver
I had placed an order on ** Aug ** from the case factory India. However, till date no confirmation had been received at my end. The transaction was done online of INR ****.
Respected Sir/Madam, I am writing to lodge a formal complaint against The Case Factory India (website: https://casefactory.co.in) regarding a prepaid order that was never delivered. I placed an order for a mobil...
The parcelX tracking website seems fake and sketchy. Parcel isnt delivered after so many days. Customer care is very bad