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Delhivery Courier Pvt Ltd - ILLEGALLY HOLDING MY PACKAGE AND NOT DELIVERING

Shrikant Murhekar filed complaint against Delhivery Courier Pvt Ltd on Aug 26, 2020

I ordered a machine for my business purpose on **th August. The supplier shipped it on **th August via Delhivery. It reached their bhiwandi hub on **th August. Since then there is no update on delivery. When I tried calling their customer service it is closed, I tried calling their hub and the phone number is switched off.

I sent an email and got a response that it will be delivered within * days and my issue has been escalated. Ever since no update. They are not replying to my email, nor responding on twitter or Facebook. I am feeling helpless since there isn't any way to catch hold anyone from Delhivery. I cannot get out to their hub due to lockdown restrictions.

My business production is on hold and I am losing money. The business is already down due to pandemic and this is adding fuel to the fire.

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Delhivery Courier Pvt Ltd

26

Total Complaints

14

Total Resolved

53.85%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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