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Siti Broadband - Ignoring my complaint

Vansh Malik filed complaint against Siti Broadband on Nov 22, 2023

On November **th, ****, I submitted a complaint to the Siti customer help center statingcentreI had recharged the wrong broadband ID by mistake. Since then, I have been trying to get in touch with them via email at sitibroadband@siti.esselgroup.com, and by calling their customer helpline number ***********. Despite my efforts, they have not been able to resolve my issue or pay attention to my complaints. Every time I call, they ask me to hold for an hour, but no one ever gets back to me.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Siti Broadband

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

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