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Ahmed ali filed complaint against Indigo on Nov 21, 2024
I thought of doing web checkin before going to the airport then they asked me to select a particular seat at accordingly I was charged *** extra but I didn't even chose the window seat and not the one from front a the same time I didn't received any confirmation about web checkin being done and when I again went through the same process the didn't showed the payment was done instead they increased the charges of that particular seat and asked for extra money
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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