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Pathloth Gagana Sri filed complaint against Zivame app on Apr 11, 2023
I was assigned *** zcoins after I returned a product with Ziwame. Today I was looking to place another order. I appled my zcoins and went to the payment but for some reason the transaction failed and I was redirected to the order screen. I checked the coins and they were GONE. Is there any way I can get my ***zcoins since the payment didn’t go thru. I got the coins as my first order and I think it’s unfair to me as a customer if I cannot make any use out of it.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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