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Agoda and OYO - I booked a room in a hotel After reaching there they say room is not available at this cost They cou

Sayani Gupta filed complaint against Agoda and OYO on May 27, 2023

I booked Hotel Hamsa International near Howrah Bridge, Kolkata. Paid beforehand. After reaching, tgey are saying, no booking is done. They asked for higher rates. Neither did they could provide me with a room to stay. Sheer harrasment I faced. Agoda has not even provided a reachable customer care number to contact after fraud. Complete waste of money, time. Utterly disgusted. I want my money back

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Agoda and OYO

24

Total Complaints

17

Total Resolved

70.83%

Consumer Satisfaction

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