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Neelu filed complaint against Vi on Mar 7, 2021
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Today i recharged my phone with **
Here no information is provided that this amount will be added as secondary balance
This is happened many times with me but today my requirement is important and found recharge not helped
Note: RECHARGE VI NO. WITH **
HIDE INFORMATION :- BALANCE WILL BE ADDED AS SECONDARY BALANCE
Sms service was not restored so i recharged with rupees ** sms pack
And found sms pack is not working
NOTE : - RECHARGE OF ** FOR SMS PACK DONE BUT SMS. SERVICE NOT RESTORED
So i call customer care no. There the company executive told me to avail sms service you have recharge you no. Abovr **
NOTE : ** RUPEES SMS PACK IS NOT VALID
ITS LIKE SPAM
CUSTOMER CARE NOT HELPED ME
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- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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