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Tarun Gujral filed complaint against Xiaomi India on Jan 23, 2022
I had ordered a soap dispenser with Order ID ****************. It was ordered on ** Jan ****, on Mi India website. I received the product in next couple of days. The product received in fine packing. As soon as I opened the product, the foam machine was broken. It had * cells inside which were leaked and exploded. (The machine uses * cells). I immediately raised complaint to Xiaomi informing them about product and to be replaced. To my surprise they refuse to replace the product.
They send hazardous and poisonous material. Then they refuse to claim responsibility statiing the packet was fine. Even I mentioned that packet was fine and but there were cells inside the machine which had exploded.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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