Coutloot - Harrassing and not Returning my product

Hi,
I am really fed up with Coutloot staff specially Mr. Abhishek who lied with me. As their name, they are actually behaving like looters. My orders are getting cancelled regularly and they are demanding Govt I'd for returning of my own product in the name of POD. I asked them to provide POD on mail or whatsapp or sms. But they are intentionally harassing me and forcing me to provide Voter ID or Adhaar which is not safe to provide just for a delivery proof. I am not feeling safe with Coutloot so I cannot provide my Govt I'd to them. Earlier I confirmed on their Customer care no about this issue with Mr. Waqar and Mr. Hitesh also, they told me that their no need to present Govt I'd. After this confirmation I restarted my work with Coutloot but immediately after *st RTO Same issue occurs.
I talked to Abhishek, the Floor manager, about the whole issue but he spooled my time,energy and mind but no solution can be provided. Last time he lied to me that this is not Coutloot's policy but while delivery he found guilty when I come to know by Courier guy that Coutloot has instructed them to do so.
Kindly look into this issue and help me to have my product back.
Thanks !