Voltas Ac - Harrasment by Voltas
Charanjeet filed complaint against Voltas Ac on Sep 14, 2021
Dear Sir,
My complaint is against voltas (Service Request Number: ***********), which is still not resolved and today when i called Mr. Idris Ahmed on ********** and inquired about my complaint then he informed company is not providing the desired part to be installed in my AC and he also informed me that i am free to escalate my complaint to any authority.
In this regard it must be informed that my complaint is pending since **.**.****, every time technician came and top up the gas in ac and said he will come soon to replace cooling coil but no technician came back, earlier Mr.Babar visit my place for complaint on **.**.**** and never come back to replace cooling coil and this time Mr. Rehan visited my place and again topup the gas (charged Rs **** ) and never return back.
Today when I called , Mr. Rehan he told me to speak Mr. Ahmed on ********** and Mr. Ahmed in turn informed me that he is helpless and can not do anything as the Company is not providing the desired cooling coil, he also told me that i am free to contact any one and escalate this complaint on any forum.
Now, if my complaint is not resolved by ** hours I will be forced to approach Consumer Court and proceed legally.
Regards,
Charanjeet Singh
Asstt.Director
Ministry of MSME
Govt of India
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