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Adani Electricity Mumbai - harassment of senior citizen at the time of submission of request for disconnection of line

SUBRAMANIAN filed complaint against Adani Electricity Mumbai on Mar 25, 2023

I had taken a form for surrendering of electricity line in my residence since the building is going for redevelopment. I am a senior citizen. I submitted yesterday all the necessary proofs including PAN card of mine and my wife. The staff at the counter told me that the PAN card is not valid since it is not signed. The card was digitally signed by the income tax department of Govt.of India. The staff made me to run from pillar to post and after so many arguments accepted the form. Please educate your staff to be polite and gentle especially with senior citizens and instead helping them to solve the problem they are harassing us.

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Complaint Status

Resolution Demanded:

Apology letter from company

Adani Electricity Mumbai

17

Total Complaints

10

Total Resolved

58.82%

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