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GoAir - GoAir flight refund Booked during Lockdown

Sanjaya G Prakash filed complaint against GoAir on Jan 18, 2021

We have booked Air Tickets round trip Hyderabad <--> Chandighar.
Unfortunately due to the Lockdown, we were unable to Travel.

*. HYD - IXC Boarding date - **st March ****
*. IXC - HYD Boarding date - **th march ****

Now we don't have any plans to travel in near future.
So we wanted full refund of our Tickets.

We tried calling GoAir Customer Care several times but we didn't get any response.
We also sent mail to feedback@goair.in regarding the possibility of change in flight but we got no response.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

GoAir

34

Total Complaints

10

Total Resolved

29.41%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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