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Cadburry Dairy Milk - Fungus in Cadbury chocolate

Uma filed complaint against Cadburry Dairy Milk on Nov 18, 2023

I would like to share my worst experience with Cadbury celebrations pack. I purchased it from reliance smart store in Gurgaon. when I opened the chocolate wrapper, I saw white spots everywhere and when I closely saw it was fungal growth. I attached the picture of the same with batch number and manufacturing date (**/****). This item is well in the self life. I am really shocked to realize that branded company like Cadbury doesn't have a proper QC department. It is very sad to say that people who don't know might be taking this stale bar and falling sick. Cadbury does't have any moral responsibility to recall this batch. Common people should know inside story of Cadbury.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Cadburry Dairy Milk

3

Total Complaints

2

Total Resolved

66.67%

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