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Cadburry Dairy Milk - Dairy Milk Chocolate Half eaten Chocolate packaging

Shiv Kumar filed complaint against Cadburry Dairy Milk on Nov 3, 2023

I purchased a package of chocolates which had * chocolates worth Rs. ** each. When I opened it I found that each chocolate was half eaten and had fungus on it. It was very badly packed and looked very unhygienic.
Codes mentioned on each wrapper are as follow:
*) Silk fruit and nut - CODE K* **** B* PKD ON **/**/**
*)Silk Roast Almond - CODE K* **** C* PKD ON **/**/**
*)Dairy Milk Silk - CODE K* **** A* PKD ON **/**/**
*) Dairy Milk Silk - CODE K* **** A* PKD ON **/**/**

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Cadburry Dairy Milk

3

Total Complaints

2

Total Resolved

66.67%

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