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Godrej - FRIDGE COOLING BUT SERVICE CENTER NOT PROVIDE ANY HELP THY ASK CALL TO COMPANY

Devesh kumar sharma filed complaint against Godrej on Jun 25, 2024

I COMPLAINT AGAINST MY FRIDGE NOT COOLING PROPERLY

AFTER SUBMIT I HAVE A CALL FROM BAREILLY UP SERVICE CENTER AND AFTER * WEEK THEY SEND A TECHNICIAN FROM SERVICE CENTER. TECHNICIAN NOT CHEK PROBLEM AND GIVE A ADDRESS OR Service CENTER AND HOP TO SEND FRIDGE SERVICE CENTER TO CHECKING. AFTER THAT NEXT DAY CALL FROM SERVICE CENTER TELL ME NO PROBLEM IN YOUR FRIDGE AS YOUR COMITMENT I HAVE CLOSED THIS COMPLAIN AND CUT CALL
I CALL BACK AND SHE WAS MISBEHAVE REGARDING MY REQUEST.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Godrej

18

Total Complaints

11

Total Resolved

61.11%

Consumer Satisfaction

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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