MITHUN MISHRA filed complaint against BODGQ on Jun 23, 2019
Yesterday afternoon I have made some online international transaction through a Facebook sponsored Ad for a merchandise name "KIABI". There was a promotion on one of it's Ad, as it appeared in Facebook news feed. It said top ** customers will be eligible to claim the product for $*.**. It looked interesting and as it was a Facebook sponsored Ad, hence I trusted and moved ahead to navigate through my Facebook mobile app account. There I found an another product with same price i.e. $*.**. I added that too in my shopping cart and then moved ahead for check out page where I could see the payment page where it asked for adding a master card for payment. I added my Yes bank credit card details. Registered myself for future tracking & added my address for delivery of those two products. Final price it showed up on the checkout page was $*.** and the breakup of pricing were as per screenshot attached.
But to my surprise as I went ahead for check out, I received two different transactional SMS from Yes Bank with much higher amount transactions.
One transaction amount was of CNY ***.** while the other was with amount CNY ***.**. From the currency it appeared to be Chinese Yuan. Then I checked the order details page post the transaction took place. It showed the prices in USD with big difference compared to what it showed in check out page.
This is completely shocking and appeared to be a big big fraudulent. How could be there be such a big difference from what it showed in the check out page and what it actually processed from the transaction?
Please help me.
I demand a refund and closure of the merchant so that they can't loot others further. Also sue Facebook. How come they sponsored Fraudulent merchandise. Seems like they used KIABI'S name and Facebook didn't verify credentials before sponsoring these Chinese looteiyens.
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