Piyush chaudhary filed complaint against Flipkart on Nov 2, 2024
Subject: Urgent: Non-Shipment of Samsung Galaxy S*FE Plus Tablet Order
Dear Flipkart Customer Support Team,
Order ID: OD******************
I ordered a Samsung Galaxy S*FE Plus tablet on October **rd, with an estimated shipping date of November *st and delivery by November *th. However, as of today (November *nd), the order remains unshipped, and I haven't received any updates.
I request:
*. Immediate shipment and delivery by November *th.
*. Clarification on the product availability issue.
Research indicates that sellers often cancel orders due to non-availability. I question why the seller accepted my order if the product wasn't available.
Furthermore, I've discovered that ordering the same product from the same seller at the same location now results in a *-day delivery estimate, albeit at an increased price. This suggests fraudulent practices by the seller.
I urge you to:
*. Expedite my order shipment.
*. Investigate and address the seller's misleading practices.
Failure to resolve this promptly may lead me to take legal action against Flipkart and the seller for misrepresentation.
Order Details:
- Order ID: OD******************
- Product: Samsung Galaxy S*FE Plus Tablet
- Order Date: October **rd
- Estimated Shipping Date: November *st
- Estimated Delivery Date: November *th
Contact Information:
- Name: Piyush
- Email ID: piyushsinghg**@gmail.com
- Phone Number: **********
I expect a prompt resolution.
Sincerely,
Piyush

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

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