Fire boltt - Formal Complaint and Demand for Resolution Regarding Warranty Claim Ticket Numbers

Dear Sir/Madam,

I am writing to file a formal complaint against Fire Boltt Company regarding the unsatisfactory response received concerning my warranty claim for the Smart Watch Ninja Call Pro Plus, under Ticket Numbers ******* and *******.

Despite providing irrefutable evidence in the form of an unboxing video clearly depicting the parcel received in a state devoid of the smart watch I had anticipated, Fire Boltt Company has regrettably chosen to dismiss my legitimate concerns without conducting a thorough investigation.

Contrary to the assertion made by Fire Boltt Company, the parcel was not delivered in an intact condition as claimed. The unboxing video serves as undeniable evidence of the discrepancy between the expected contents and the actual delivery, debunking the company's claim of no "Pilferage or Tampering."

It is deeply disappointing that Fire Boltt Company has failed to uphold the principles of honesty and integrity in handling this matter. As a loyal customer, I demand a fair and transparent investigation into the issue at hand, followed by prompt and truthful resolution.

Failure to address this issue promptly not only undermines Fire Boltt Company's commitment to customer satisfaction but also erodes the trust I had placed in the company. I implore Fire Boltt Company to acknowledge the evidence presented and take immediate action to rectify this situation.

I expect nothing less than a sincere effort from Fire Boltt Company to resolve this matter satisfactorily and restore my faith in the company's products and services.