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Niraj sharma filed complaint against Swiggy on May 13, 2019
I ordered a meal cost Rs ** on swiggy Saturday, May **th *:** pm from wah ji wah restaurant. The delivery time promised was **-** minutes. Order no. *********** but I called about ** pm when I did not receive the order it was told that there is a server issue. I kept on waiting hungrily at **:** pm (after * hours) I received a text that my order has been delivered but I did not receive any delivery. Since then I started complaining about their chat portal but there was no response. I m attaching the proofs. I called their customer care *-* times but no reply after a long hold. I sent emails but no reply. Swiggy clearly cheated and kept my money without any food delivery. Also, I remained hungry as all restaurants closed at night time.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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