Facebook Pixel Tracking

Flo Mattress - Flo mattress pick up is not done

Prachi filed complaint against Flo Mattress on Oct 22, 2024

Hi I ordered a flo mattress worth rs ***** and it started to give me a very bad back pain hence i requested the return . its been more than ** days these people are not responding and not getting the mattress picked from my place. I have been following up with them but now they are refusing saying its more than *** days whereas i raised the request within their policy of *** nights free trial

Share, let the world know

Complaint Status

Resolution Demanded:

Damages for loss and agony

Flo Mattress

12

Total Complaints

3

Total Resolved

25.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Rakesh sharma on Oct 29, 2025

Flo Mattress – package not receive Closed

I have placed my order on *th October and expected delivery was **th October But still I have not receive my order and every day when I call to customer support they just give commitment for dispatch in next ** hou...

Hansaj Patidar on Apr 25, 2023

Flo Mattress – Got the mattress of wrong size and now no help from company Closed

We have ordered two ergo mattresses of size **×**×* (inch), but we've received one mattress of wrong size **×**×* (inch). Now as we tried to complain on the customer care number, no one is responding our calls , o...

vinay on Oct 21, 2020

Flo Mattress – Fake reviews and fake publicity Closed

Its been one month that I have ordered Flo mattress and no reply yet, the packing and everything is fake and I got damaged product and its returned back to them and till now no replacement or refund. Worst customer ...

Kanchan on Jan 14, 2026

Flo mattress  – Package not delivered Open

I ordered flo anti gravity mattress on * january but I don't receive till now got msg for delay delivery after that not received dispatch msg **th January..then I research about it and saw nagative comments..now I ...

Aashangraj Arulraj Nadar on Jul 22, 2025

Flo Mattress – Package not delivered on promised time and Customer care not providing proper information in deliverOpen

Ordered a Flo Mattress Anti Gravity custom size mattress placed on July **, **** **:**PM and the delivery was promised on **th July ****. They haven't delivered it yet. I have been following up on this order since l...