via com - Flight tickets not cancelled inspite of request
Sidhant Agnihotri filed complaint against via com on Mar 24, 2022
I booked * tickets of FMNLA*NBQKK** and FMNLA*BQO*MS Guwahati to Delhi. I soon realized that dates did not suit so I called up immediately to cancel instead of canceling I was made to run pillar to post in the end I was told it has been done and to expect money back in * to ** days later it transpired they never canceled but put it in queue. And now they want to cut **** for canceling charges saying it's beyond ** hrs .
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