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WING IN TRAVEL ADVISORY PRIVATE LIMITED - Flight ticket refund

Neha Malik filed complaint against WING IN TRAVEL ADVISORY PRIVATE LIMITED on Apr 1, 2022

I booked a ticket on travolook.in from BOM to BLR on **th March ****, but ticket was cancelled by the vendor citing network issues. Immediately I contacted the customer care and they claimed PNR couldn't be generated and hence they had to cancel the booking. They told me within *-** days your money will be refunded. But its already ** days still my money is not refunded. Whenever I contact customer support they give me a new date and reassure that they have initiated the refund process and the amount will reflect in my account within **-** hours.

I request you to please take necessary action against Travolook.in My ref no – REF*********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

WING IN TRAVEL ADVISORY PRIVATE LIMITED

13

Total Complaints

10

Total Resolved

76.92%

Consumer Satisfaction

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