Smartbuy - Flight ticket booking fraud
Vadaria Janak Ratilal filed complaint against Smartbuy on Apr 16, 2023
I booked the international flight ticket from BLR to DPS at **:**, **th Feb **** IST. I selected cleartrip as my ticket partner. After payment of ***** INR, it didn't succeed and went to Pending status.
I connected to the Smartbuy and they asked me to wait * to * hours.
I received the email from SmartBuy that my ticket is booking(************) is failed at **:**. (After * hours)
I booked the ticket from another platform at **:**.
After that, I am receiving mail from Cleartrip(Smartbuy partner) at **:** PM stating my booking(************) is successful.
I already booked the ticket from another platform and does not need the Smartbuy(Cleartrip) flight tickets.
Hence, i requested the full refund from the Smartbuy and they accepted to provide me full refund as well, but since then I didn't received the refund, and while I ask for the status of refund, i get copy pasted email of taking more time then usual and will update you.
It's been already * months, and i am now concerned that they will not provide me with refund amount.
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Xavier Joseph Thattaradiyil on Feb 17, 2022
Smartbuy – Supply of defective product Closed
I have ordered EZ JET WATER CANNON From Smartbuy online. As the product is nit working I requested the company either to replaece the product or refund the the amount.It was delivered on **th January. I get the repl...