Hirak Lal Kocharee filed complaint against Make My Trip on Apr 7, 2018
because of wrong flight time mentioned by makemytrip, we missed flight from leh to delhi on *th jan **** and because of this we missed our connecting flight from delhi to guwhati as well. i had to book another flight by paying double of the amount that i paid to makemytrip.
the time mentioned in the ticket was **:** am but the actual time was *:** am. we were told by the go air manager of leh that the time of the airline has always been at *:** am and not **:** am.
we tried to connect to customer-care through every channel but their response was not satisfactory. while we were told that a message was sent to me by airline but i didn't believe as go air would not send message of time change, as they didn't have this flight time since * year. even the security knew the actual time as he confirmed by just looking at the flight name and time.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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