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Happy Easy Go - Flight cancellation refund not received

Gokul P B filed complaint against Happy Easy Go on Dec 26, 2021

Flight ticket was booked with cancellation with refund option. Before cancellation I contacted the company and they confirmed I will get back **** Rs after the cancellation and it may take ** to ** days. The cancellation was done on Dec *th ****. It has been more than ** days now, and there is no response from 'Happy easy go' and refund is not issued. I checked with the airline company(Indigo) whose ticket was brought and the airline had processed the refund the very next day (*th Dec ****).

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Happy Easy Go

159

Total Complaints

61

Total Resolved

38.36%

Consumer Satisfaction

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