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Hdfc Ergo General Insurance Company Ltd - Flight Cancellation Amount Not Refunded

Shubham Pandey filed complaint against Hdfc Ergo General Insurance Company Ltd on Jun 10, 2019

I booked a ticket using HDFC Credit card during the offer period when HDFC Ergo was offering Zero Cancellation Charges on a domestic flight.
However, despite providing all the documents as per the terms and conditions mentioned here- I have not received the refund yet. It's been more than * months now. https://www.hdfcbank.com/htdocs/common/Travel-ZeroCancellation/index.html

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Hdfc Ergo General Insurance Company Ltd

10

Total Complaints

5

Total Resolved

50.00%

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