Facebook Pixel Tracking

Ferns and Petals - Ferns And Petals FNP Fraud Non delivery of order after full payment

khushbu singh filed complaint against Ferns and Petals on Feb 15, 2021

I ordered cake and gift with surged prices only to get it delivered on Valentine's day i, e **th Feb ****.

The day and time slot has already passed, today is **th feb yet there is no update on order and it did not get delivered. Customer care is irresponsive. This is the *nd time I'm disappointed with FNP customer service and feel cheated.Why do you guys take order and full payment when you can't deliver it.

There is no option to cancel the order . I WANT FULL REFUND OF MY ORDER

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Ferns and Petals

54

Total Complaints

37

Total Resolved

68.52%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Hari Saravanabhavan on Aug 23, 2025

Ferns and Petals – FnP did not deliver an item for my anniversary and shows deliveredClosed

Ferns & Petals did not deliver my order which was for my anniversary and the update shows as delivered. More importantly the response from the team is they will resolve the issue in ** - ** hours which is of no use ...

Ruchitha sumanth on Apr 15, 2025

Ferns and petals – DeliveryClosed

I have ordered a valentine box for my husband in United States from india it has to be delivered on **th of April **** it is showing delivered but my husband did not receive any order he did not receive a call also ...

Jaya rajbhar on Aug 25, 2024

Ferns and Petals – Wrong items deliveredClosed

I have ordered gift for bonsai plant however they deliver different plants and now they are not replacing it or refunding the amount.

Kirti Guliya on May 6, 2024

Ferns and Petals – Damage Product Delivered Closed

I ordered personalized wine glass set of * at *nd of may and received my order *th of may those was delivered broken intentionally it is broken in a way you cannot even doubt still they sent the package as i was fir...

Rohaan Francis on Aug 25, 2023

Ferns and Petals – Package not Delivered Order ID Closed

I have being following with the customer care of Ferns and Petals for the passed *days since ** August ****. Regarding the delivery of Rakhi to Kuwait City. But later they said it needs to be collected from the cust...