Naunihal Singh filed complaint against Dell India Pvt Limited on Dec 7, 2021
I bought Inspiron **,**** laptop from Dell India, online in August **.From day one it has touch pad issue, it was erratic and hanging,while with Dell online support portal,they told me it is not a hardware issue, around August ** I messaged Dell support to take laptop back, they sent me a link to test the hardware itself, in test there was no problem found in hardware.Else touchpad problem persisted and I started to use mouse and further did not complained.With barely another ** hour (in * month of time laptop use was seldom) of use it started giving problem of heating severely and in first week of November it went completely dead.Dell support insisting that it is a software problem and they gave online support to start it and over phone they first considered windows has crashed,they again tried through me to restore the system ,laptop again stuck and they told me that windows got corrupted and this problem usually comes,Dell support did not accepted in written and they sent me a link to reinstall the system through pen drive.Throgh pen drive, laptop did not loaded driver and again get blanked(yesterday).
I had already put a mail to Dell regarding non working & return of laptop as I did not spent *****/- for faulty product.I want to return it and want my money back.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I Purchased a Dell laptop on **-**-****. On the next day, the first problem of fan voice arise. I went to the authorized center which is more than ***km from my house and he resolved this issue After that the touch...
Laptop keeps on breaking down. screen fluctuates. laptop doesn't turn on. applications get stuck. overheating
This is the worst service I have come across with my laptop which is not even * months old. Iam in touch with Dell support from past * months, which could not help me to resolve it. They had made so many trouble sho...
My dell inspiron **** is getting shut down randomly and over heat, I have contacted support team *** times but they didn't solve issue.
I got Defective laptop so I Repair from Dell but my problem is not solved. so i demand New they approved my request. they give my order no and confirm it . later they cancelled my request and force me to take Refund...