Debjit Mukherjee filed complaint against Hero Cycles on Jun 19, 2019
My name is Debjit. I am from Kolkata. I bought a MTB from Hero Cycles from their store in Bentick Street Kolkata-** on */*/****. It had problems from day one on brakes and gears and its tube leaked * times in * months. The cause for the tube leak was for filling air in the tube by electric machine which they didn't warned me when I bought it and even when I went to buy the second tube. The disc brakes had become loose from the *nd Day of purchase and the gears had shifting problems. They sent the second tube to hero but no response drom them for * week. When I called them they said they had work and will call me back later. I asked for a replacement but they denied. The baddest cycle company. I want a refund since I don't want to have any relation with Hero.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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