Lido Learning - Falsely charging me for a stopped service
Sana Umar filed complaint against Lido Learning on Feb 17, 2022
Made a purchase on Lido Learning on **/**/**** (its registered name is Quality Tutorials Pvt. Ltd.). As per their "No question asked refund policy within first **days" I filed the refund request. They accepted the "Refund Request" and after * days they approved the refund request also. Then they said it will take **days to get the refund. I had used my BAJAJ card for this so I thought lets wait for **days as per their refund process.S Now today is **/**/** and during this time period they have deducted three EMI'S of Rs.**** each, total Rs.***** till now. They have taken all this money for a service that I haven't used for a single day. They have given me a hotline number to call. And every month i used to call on that number. Again and again they assured me that all money will be refunded to the same bank account from which it was deducted within **days. They **days are not getting over at all. I have attached all the evidence to support my complain. Please help me to get my hard earned money back.
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