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Mohammed Irshad filed complaint against Hathway Bangalore on Sep 24, 2023
Hello
On **th of July I have paid *** in total towards hathway broadband ***rs was charged for shifting to a new location and additional ***rs was paid so that they can activate the plan. After the payment was made they confirmed that my new location was not feasible the router was collected over a month ago I have made multiple calls to customer care spoke to managers who promised me a refund how ever there is no resolution yet customer service people have made me go through hell in regards to this disconnecting my calls every time I am trying to get a solution to this.
As I was in anon feasible location the wifi service was never used and multiple people have promise a refund and never got it and when I call them I am being disconnected every time
I would really appreciate if this can be looked into.
Thank you
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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