Justdial Pvt Ltd - False Marketing WhiteColllar Criminals

Gowtham - sales agent from JustDial approached me to have my business listed as a premium listing with JustDial. Since I wanted to generate leads for my business I initially expressed interest & Gowtham promised that I can expect a minimum of **** enquiries/*** leads in a month. I repeatedly insisted on getting a monthly subscription. But Gowtham deliberately misleads me saying that there is an issue with the ECS system and pressurized me to get the annual package instead. At one point I even asked him to leave my place and come back once the system has been fixed. But he repeatedly insisted that he could do a huge discount on the annual package and pressurized me to get the annual package. He promised a minimum of * leads a day. I have that as a screenshot on my Whatsapp. So I signed up purely on the basis that I would get * leads a day. It has been almost one month since my ad has been LIVE with JD. I have not received even one lead so far. I did * test leads for my own purpose and that's it . So hereby I request JD to refund my annual fee paid amounting to the sum of **, *** INR & take down my ad from their site. Also please take disciplinary action on the staff member Gowtham for false marketing . As per the contract terms, I understand that JD does not guarantee any business to my company - However, a staff of JD had promised me minimum * leads per day & that was my only purpose to sign up with JD. So this is purely false marketing just to get money from the customers. After I raised a complaint with JD , another smart employee of JD called me and informed me that I will have to pay **,*** more to get guaranteed leads for my city. These guys r pure white-collar criminals leeching money from the common public who struggle to meet day-to-day needs.