One Broadband - False marketing and commitment
Dhritiman Kalita filed complaint against One Broadband on Nov 24, 2024
On **th April, **** I took broadband wifi connection from a company name One Broadband, they showed me their plan portfolio chart where is was clearly mentioned by paying Rs.*** monthly I would get ** mbps with SD Box and TV channels. But, frequently they collects monthly payment prior advance one day but, do recharge the connection lately, here I finds trouble to do my company meetings and today on **th November, ****. Till **'O clock noon they did not completed the recharge process but they collected the money on **rd November, **** itself. The recharge was over at **.**am night and since ** hours I suffered without internet and TV connections. Also after * months today I got a message from the company that my connection qas of ** mbps. So, it was already a false marketing of showing ** mbps but giving ** mbps instead. I Request in front of the court to take relevant action against the false marketing and false commitment of service by the company.
Thankyou.
Sales person No. +************
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Avijeet Mohaptra on Oct 16, 2024
One Broadband – Money debited from bank account but broadband recharge failedOpen
On **th September, I made a payment on their self-care portal for my broadband account recharge. The transaction of Rs.*** was made through a payment gateway named EaseBuzz. I waited for ** minutes, my account did n...
jonson kumar on Sep 30, 2020
One Broadband – Not resolving the issueOpen
after complaining several time they haven't solve my queries they said waith within ** hour ur issue will resolved but now mre than ** hour they haven't done they r fooling people
NILESH JAYANT SAHASRABUDHE on Sep 14, 2020
One Broadband – Worst servicesOpen
Every * days the connectivity is lost and only big talks and apologies are given by customer care. Worst services by them and wont recommend anyone