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Simplilearn - False information

Deepak Trivedi filed complaint against Simplilearn on Jan 19, 2022

I was informed by learning consultant that in the fees of **,***, i will get * exam vouchers and a physical book from ec-council. based on the input, i have booked for classes on **-Dec-**, now since then learning consultant has not responded. On **-Jan-**, i approached customercare and then to escalation team, since **-Jan-**, they are replying, we are checking. I asked for refund whuich they denied stating that even classes has not started, policy states that max * days for refund. One more point to add is that classes were scheduled from **-Jan-**, and so i was correct in the capacity as i have not taken any services so refund to be made.
Sorry but would not recommend simplilearn to anyone.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Simplilearn

81

Total Complaints

29

Total Resolved

35.80%

Consumer Satisfaction

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