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Yes Bank Ltd - False commitment

Shreyans Mathur filed complaint against Yes Bank Ltd on Apr 7, 2022

On **th of Nov, Sales executive of Yes Bank visited my place and forced me to apply for a credit card based on my existing other bank credit card.
Without explaining features and benefits he sourced the application form stating it's free of cost.
At that time he took my PAN Card along with him for a clear copy and promised me to return. To date, my original document is not returned as well as Rs *** was charged by the bank for annual fees.
I am very annoyed with the act and the bank is not ready to revert.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Yes Bank Ltd

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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