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Byjus ias - False commitment

Pratik raj filed complaint against Byjus ias on Jun 21, 2021

As i demanded for a refund as the tab provided by byjus was not working for * months,they offered me an extension of the course and to which I agreed, then they sent me an email as well , and now they are saying that they have agreed on allowing me to use the tab for another one year and they are not allowing me to attend me the live classes. this is how they are now they are treating their customers.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Byjus ias

28

Total Complaints

21

Total Resolved

75.00%

Consumer Satisfaction

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