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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus ias?
If you are not satisfied with Byjus ias, file a complaint now:
1. Go to "File a Complaint" form
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But before filing a complaint, you should
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Byjus ias - Amount not refunded amd EMI not cancelled Open
I got call from byjus counselor her name was juhi she told if you pay ****we will provide books + ** days trail class . So I bought upsc optional subject online program she calls and messages untill I paid ......the process was slightly tricky ...
Jun 02, 2023 by Manju Dharshini
Byjus ias - Amount not refunded Emi not cancel Open
I got call from byjus counselor her name was juhi she told if you pay **** we will provide books + ** days trail class . So I bought upsc optional subject online program she calls and messages untill I paid ......the process was slightly tricky...
May 30, 2023 by Manju Dharshini
Byjus ias - No Refund and deduction of EMI s Open
Since last *.* months trying contact you with my process of cancellation daily I am calling byjus they are scheduling calls from your team but I am not recieveing any calls and specially my EMI's are deducting and my refund is also not still gi...
Mar 23, 2023 by Priyanka Sasane
Byjus ias - Cancel course or subscription and refund Open
I am calling for canceling my enrolled course subscription from last four days when I was take subscription then they don't take it seriously currently I'm trying to reach them daily yesterday I received a tab from byjus ...
Feb 14, 2023 by Vaibhav Bhilare
Byjus ias - Scammed and made false promises by Byjus Ias counsellor promising enrollment to GS live and PSIR opt Closed
I was promised that i will get enrolled to Both Gs programme and Psir optional course for * years but i have been denied the access to PSIR course and the counsellor is ignoring and blocking my calls and massages ever since . so, please hel...
Jan 31, 2023 by Mamta
Byjus ias - Refusing to process refund Closed
I bought a tablet IAS course worth rs*****. Initially I payed rs**** remaining to be payed by installments. They promise me to refund, If I give cancel request within ** days. I bought course on **.*.****, and cancel request given on **.*.****....
Jan 28, 2023 by shailender ezhilarsan
Byjus ias - Not cancelling my byjus membership Open
I purchased Byjus ias course in May I haven’t used it much. I’m financially down right now I can’t pay anymore EMI’s but everytime i call tk byjus faculty they refused to stop my Emi and cancelling my membership. How could this be possi...
Dec 02, 2022 by Archita nagda
Byjus ias - Not getting response and support Closed
When enrolled for the course from that date till today not getting proper response after * days. Mentors are not guiding and the guy with whose help I had registered for the course is not replying....
Jun 28, 2022 by Monika
Byjus ias - They are not refunding my money of 3000 Closed
I am not able to complete the byjus IAS course, but I played **** firstly to them now they are saying refund is not possible ...
May 22, 2022 by DIVAKARA K V
Byjus ias - About Byjus course cancellation Closed
I have purchased byjus tab course but I don't like I want to return but they not recieving my call ...
Apr 24, 2022 by William damor
Byjus ias - Scamming People saying Video conference s evidence doesn t count as they have provided Instructions Closed
Around August **, ****,An agent from Byjus had a video conference(or Counselling session online) ,with me regarding IAS BHLP program, offering Discounted price To the candidates that will be selected through the counseling session. It was recor...
Apr 15, 2022 by YENGKHOM ARLEX SINGH
Byjus ias - Regarding cancellation Offered Resolution
I have initiated to cancel my course to byjus but they are not cancelling my course ...
Jan 22, 2022 by Yuva karthikha
Byjus ias - Cancellations of emi and refund amount t Closed
I am joined ias course in byjus by some problem am canceling the course so am mailing and called the BYJU’S Supporter team am said cancle the course the Kashika Gupta telling me am canceled but will you turn the Tablet then they said when wil...
Dec 07, 2021 by Sudha G
Byjus ias - Fraud of 65000 Closed
I had bought an target ias course of * years duration from byjus on **/**/**** of worth *****.i received this course on **/**/****,but I don't like it or not understand a single thing from this,so as I have ** days refund policy with this cours...
Nov 25, 2021 by Dev soni
Byjus ias - No cancellation of Course Closed
I m a student purchased Byjus IAS programme for Clearing UPSC as my goal with some discussion with family. The material came all by the day after i paid **** registration fees and make documentary procedure. ( After the all material reached h...
Aug 30, 2021 by Ritik Zambre
Byjus ias - Not cancellation of subscription Closed
I have bought upsc subscription from byjus for ***** rupees in mid September ****, first two months I was convinced that their services aren't good and I tried reaching the rep named suman to cancel the subscription but she didn't receive any c...
Aug 25, 2021 by Atchaya srilatha
Byjus ias - Cancellation of course Closed
I have booked a course on byjus (ias hindi) , and a day after i asked them to cancel the course , but every time i call to executive they tell me (back team regarding cancellation process will call you in ** hours) , now its been more then * da...
Jul 14, 2021 by Rohit Choudhary
Byjus ias - Workbooks not received Closed
I have purchased for my daughter course for LKG CLASS on ** May ****. It is more than a month and I have still not received workbooks for the course. I have called them more than ** times. But no resolution has been provided. Kindly help. ...
Jul 01, 2021 by Swati Chhikara
Byjus ias - False commitment Closed
As i demanded for a refund as the tab provided by byjus was not working for * months,they offered me an extension of the course and to which I agreed, then they sent me an email as well , and now they are saying that they have agreed on allowin...
Jun 21, 2021 by Pratik raj
Byjus ias - Cancellation of byjus IAS program Offered Resolution
My self Maria Justina,I was forcefully joined by one of the employee from byjus iam house wife,I don't have any income,my husband also lost his job due to covid My son is suffering from hydronephrosis he has undergone left plyloplasty surgery,...
Jun 12, 2021 by Maria Justina z
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